![]() ![]() However, functionality might be limited when participants use the browser, especially on Safari ( see overview of browser limitations here). Some people may not be able to install or run the Zoom app on their device and you’d exclude them if the browser isn’t an option. This feature doesn’t require participants to download the Zoom app which might be a barrier in itself. This avoids that participants join before the host or that they join early while a previous session is still running.ĭepending on your study you may want to activate Allow to join via browser. Use the waiting room feature so that participants will come to a waiting room first and have to be admitted to the meeting by the host. This reduces the friction when joining as the participant doesn’t have to enter the passcode manually. Here is how you achieve that:Īctivate the Embed passcode in link for One-click join option. Settings for participant accessĪccessing the session should be as easy and smooth as possible for the participant. For the full list of setting recommendations download our settings cheat sheet as PDF. We’ll now go through the most important user settings ( go to Zoom settings). Make sure to check these settings upfront as most of them can't be adapted once a meeting is running. Note: If your organization manages your account you probably can’t access the account settings and may need to contact your admin to edit certain settings on the user-level. ![]() Get our Zoom settings cheat sheet for UX Research as a PDF.įirstly, you need to know that there are three levels of settings in Zoom: We’ll start off with the preparation and basic settings that always apply and then tackle the specifics of the different types of studies one by one. In this hands-on article, we go into the details of setting up Zoom for your remote user research and show some practical tips. And lastly, the free version is already powerful with the paid version being quite affordable at around $15/month. In addition, Zoom is extremely reliable and stable, even with a less than perfect internet connection. For user research studies that means minimal friction for tool set-up and less room for errors. The advantages of using Zoom are obvious: Hundreds of million people worldwide have installed the app on their devices and already know how to use it. It’s probably no surprise to you that Zoom is the #1 video meeting application out there, but did you know the platform is also extremely popular among user researchers to conduct moderated studies? In fact, around 60% of researchers use it for their research according to the latest State of User Research Report by our friends from User Interviews.
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